IT professional with 4+ years across help desk support, system administration, identity/user management, networking, and cybersecurity. I keep users productive and systems secure β from resetting accounts and imaging endpoints to managing Active Directory, hardening security, and running vulnerability assessments.
I'm an IT support professional based in Altamonte Springs, FL, with hands-on experience supporting users and infrastructure across financial, healthcare, hospitality, and enterprise environments. I'm comfortable on the front line of a help desk and growing fast into system, network, and security administration.
My day-to-day has spanned Active Directory and Microsoft Entra ID administration, MFA and account provisioning, endpoint imaging, VPN and connectivity troubleshooting, and security tooling like Rapid7, SentinelOne, and Blackpoint. I back that up with an active home lab running Proxmox, TrueNAS, OpenMediaVault, and Docker β where I practice container management, server configuration, and threat detection with Wazuh, Kali Linux, and nmap.
Small business or solo operator who needs an extra set of hands? I take on remote IT projects and on-call support. Here's where I can help.
Whether you're a recruiter with a role in mind or a business owner who needs IT help, reach out directly or send a message and I'll get back to you quickly.